Brand Development Case Study (2024)
Challenge
The luxury fashion industry has long maintained exclusive standards that cater primarily to conventional sizes and body types. The challenge was to create a revolutionary luxury fashion brand that would:
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Bridge the gap between high-end fashion and size inclusivity
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Transform the traditional luxury shopping experience into a more welcoming and personal environment
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Maintain the sophistication of luxury while breaking down barriers to accessibility
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Create an emotional connection with customers who feel underserved by traditional luxury fashion
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Idea
The concept centered around humanizing luxury fashion through a unique brand personality. The core innovation was transforming "Le Monde de la Mode" into "MOMO" - creating not just a brand, but a friendly personality that customers could relate to and trust. Key elements of the idea included:
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Creating a "friend" in the fashion world through the MOMO persona
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Developing a multi-sensory retail concept that goes beyond traditional shopping
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Establishing a safe space where fashion becomes accessible to all body types
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Combining high-end sophistication with warmth and approachability
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Implementation
The brand development was executed through several strategic elements:
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1. Brand Architecture
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Created a sophisticated yet approachable main brand identity
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Developed sub-brands across multiple categories: Accessories, Fragrances, Interior, and Nutrition
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Established clear naming cascades that reflect both function and emotional connection
2. Brand Personality
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Developed a distinctive voice that is friendly, conversational, and supportive
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Created a personality that is sophisticated yet unpretentious
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Implemented a communication style that combines expertise with accessibility
3. Visual and Experiential Elements
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Designed a welcoming retail environment that prioritizes comfort and discretion
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Integrated multi-sensory experiences including art, coffee, and personal styling
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Created spaces where customers can relax and explore fashion without pressure
4. Brand Values & Positioning
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Embedded core values of empowerment, quality, innovation, and sensory immersion
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Positioned the brand at the intersection of luxury and inclusivity
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Developed a unique selling proposition focused on luxury fashion experience across all sizes and senses
The implementation resulted in a brand that successfully challenges traditional luxury fashion paradigms while maintaining high-end appeal, creating a new category of inclusive luxury retail.